Refund Policy

We stand behind the quality of our service and the freelancers on our platform. However, we understand that issues may arise.

1. Eligibility for a Refund

Refunds may be issued in the following circumstances: the delivered work significantly deviates from the agreed-upon scope, the freelancer fails to deliver the work within the specified deadline, or the purchased service was not initialized.

2. Requesting a Refund

To request a refund, please contact our support team within 14 days of the order delivery or expected delivery date. You must provide a clear explanation and supporting evidence for your refund request.

3. Processing Time

Please note that it may take 5-10 business days for the refund to be processed and appear on your original payment method.